Privacy Policy

Last updated: July 21, 2026

1. Introduction

FabTrack ("we," "us," or "our") operates a software platform that provides operations and project management tools for custom metal fabrication shops. This Privacy Policy describes how we collect, use, and protect your information when you use our website and services.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, phone number, and company details when you register or request access.
  • Business Data: Job details, customer information, estimates, invoices, and scheduling data you enter into the platform.
  • Employee Information: Names, contact details, and time-tracking data for your team members.

2.2 Automatically Collected Information

  • Device and browser information, IP address, and usage data through cookies and similar technologies.
  • OAuth tokens when you connect third-party services (e.g., Google Workspace, Gmail, Google Calendar).

3. How We Use Your Information

  • To provide, maintain, and improve our services.
  • To process estimates, invoices, and job management workflows.
  • To communicate with you about your account and updates.
  • To track employee hours and generate payroll reports.
  • To comply with legal obligations.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

  • Service Providers: Hosting, payment processing (Stripe), and communication tools (Twilio, Google APIs).
  • Legal Authorities: When required by law or to protect our rights.
  • Business Transfers: In connection with a merger or acquisition.

5. OAuth and Third-Party Integrations

When you connect third-party services such as Google Workspace (Gmail, Google Calendar), we use OAuth 2.0 to request limited access to your account. We only request the scopes necessary for the integration and store tokens securely on our servers. You may revoke access at any time through your Google Account settings.

6. Data Security

We implement industry-standard security measures including encryption in transit (TLS), role-based access controls, and multi-tenant data isolation. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time.

8. Your Rights

  • Access, correct, or delete your personal information.
  • Export your data in a portable format.
  • Withdraw consent for third-party integrations.

9. Cookies

We use essential cookies to maintain your session and preference cookies to improve your experience. You can disable cookies in your browser settings.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by posting the updated policy on this page.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at support@fabtrack.app.